ABOUT BRISA
What is La Brisa?
La Brisa is an extra-long balaclava made for women with long hair. It keeps your hair covered, together, and out of the wind while you ride — no braids, buns, or wrapping required.
What size should I get?
La Brisa comes in Short and Long, based on your hair length. Your Brisa should fully cover your hair with a few extra inches to spare — about 5 inches past the end of your hair is a good rule of thumb. If you’re between sizes or unsure, size up.
Does it work for all hair types?
Yes. La Brisa was designed for all hair types, textures, and thicknesses.
What is La Brisa made of?
La Brisa is made from 90% acetate and 10% spandex for a soft, lightweight feel with just enough stretch.
Is it hot to wear?
No. The fabric is lightweight and breathable, and La Brisa is cut short at the neck to keep your hair covered without adding unnecessary bulk.
FOUNDER BATCH
What is the Founder Batch?
The Founder Batch is where it all starts — the first 100 La Brisas ever made. Each one is part of ByBrisa’s very first production run.
More batches are coming, but the first 100 will always be the first 100. ♡
Will the Founder Batch restock?
Once the Founder Batch is gone, it’s gone. Future batches of La Brisa are planned, but quantities, colors, and styles may change.
Will there be more colors and styles?
Yes. This is only the beginning. New colors, lengths, and Brisa styles are already part of what we’re building.
ORDERS & SHIPPING
How long does it take for my order to ship?
Orders are processed within 3–5 business days. Once your order ships, you’ll receive an email with your tracking information.
Where is my order?
Once your order has shipped, you can follow its journey using the tracking link sent to your email.
My tracking says delivered, but I don’t have my package. What should I do?
Sometimes carriers mark packages as delivered before they actually arrive. We recommend waiting 24–48 hours, checking around your property and with neighbors, and contacting the carrier directly. If you still can’t locate it, reach out to us and we’ll help however we can.
Do you ship internationally?
Yes! We ship internationally. Shipping rates and estimated delivery times will be calculated at checkout. International customers are responsible for any applicable duties, taxes, or customs fees.
RETURNS & EXCHANGES
What is your return & exchange policy?
We accept eligible returns and exchanges within 23 days of delivery. Items must be unworn, unwashed, and in their original condition and packaging.
Can I exchange my Brisa for a different color or size?
Yes, as long as the item is eligible for exchange and your preferred color or size is still available. Because our batches are limited, we can’t guarantee inventory.
What if my Brisa arrives damaged or there’s something wrong with my order?
Please contact us as soon as possible with your order number and photos of the issue. We’ll take a look and make it right.
How do I start a return or exchange?
Contact us at info@bybrisa.com with your order number and let us know whether you’d like to return or exchange your Brisa. We’ll send you the next steps.
CARE
How do I wash my Brisa?
Wash cold on a gentle cycle or by hand. Avoid bleach and harsh detergents to help protect the fabric.
Can I put it in the dryer?
We recommend air drying your Brisa to help preserve its shape, stretch, and softness. Avoid high heat.